Let’s help you get set up.

Questions before you order, or help with the lights you already have? Send us the details.

Email support

support@urbstly.com

Monday–Friday, 9am–5pm ET

Include these details

  • Your order number, if you have one
  • The product and size or kit you’re asking about
  • For lighting or App issues, your phone model and a description of the issue

You can send photos, screenshots or a short video by email.

Business information

HK SENMO TRADING LIMITED

RM G1, UNIT 20, 28TH FLOOR,
ASIA TRADE CENTRE, NO.79 LEI MUK ROAD,
KWAI CHUNG, HONG KONG

This is our business address, not a return address.

Orders are fulfilled from a U.S. warehouse, with U.S. returns available. Contact support for approval and return instructions before sending an item back.

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